Last week I was asked to help out with a new staff training day. The ministry team that we work with was giving some teaching on how to function in such a diverse organization. Myself and three others from different ethnic backgrounds shared our experiences working cross-culturally. First, a man from Venezuela shared some of the biggest challenges he faced when he came to Holland. He had a lot of trouble with greetings. Instead of the enthusiastic hugs that Venezuelans give each other when they meet, he was shocked that people could pass by him in the hallway without even saying “hello”. He shared the frustration and the rejection that he felt, until he recognized that it wasn’t a personal problem but a cultural difference. Today, he’s very well adapted to the culture and at the same time, he still has his Venezuelan flair.

Two others shared as well: a Dutch woman gave her perspective as someone from the host culture; and a man from Zimbabwe shared his challenges and how he overcame them. I also got to talk about what it’s like being an American in Europe, where people tend to judge me based on my nationality (or rather, the politics and culture of my nationality!) and not for who I am as a person. At the end of the training session all of the new staff had the opportunity to share something. I was amazed at the response; there was a lot of heated discussion, tough questions, newly found cultural understanding and even some unresolved pain coming up. At the very heart of it, I got the sense that people were so grateful that they could share part of their story and at the same time, come to appreciate others’ stories a little bit more.

This week, our organization started a three month training course for leaders. Seventy people from at least thirty different nations arrived on the base to receive training and develop vision for their ministries all over the world. Chris and I won’t be part of this training directly, but I mention it because one week of the training will be focused on this whole area of intercultural relationships.  Our team leader will be facilitating the training, which will be similar to the intercultural workshop we facilitated in June. In some ways, this whole issue is kind of like the big white elephant in the room of world missions: everyone knows it’s there, but no one wants to talk about it.  But if we don’t, we can’t move forward. We really believe that this is such a significant moment; to have leaders from all over the world gathered together and equipped to work together in unity. Would you please pray for this week of training? Thanks!!

We were really excited when the opportunity to live with a Dutch family outside of Amsterdam came up. Actually, we’ve been trying to arrange a homestay since we arrived in Holland, but as you can imagine, there aren’t many families that are able to take in another family!

So why homestay? Well, I guess the obvious reason is that it is a tremendous help with learning language and culture. I like to think of it like learning to swim. You can take a class, learn the different strokes, have someone explain what water feels like-and all of these things can be helpful. But the learning goes to an entirely different level when you jump in the water! Doing a homestay is not the only way to immerse yourself in a culture (and sometimes it’s just not an option), but I definitely think it’s one of the best ways to learn about a different culture.

Of course, it’s not always easy; it requires being intentional about putting yourself in a situation where often you will be powerless or uncomfortable. But under the right circumstances it can be an incredibly rewarding experience. And that I think is the key; I don’t see it as an experience that will give me the understanding to be more effective in my ministry or work cross-culturally (though certainly that is true). Rather, I think it’s a rewarding experience in and of itself. To be accepted into a family from another culture; to live life as they do; to see the world with their cultural lens; and if they are Christians, to see how their faith takes shape in their culture-it’s an incredible experience.

And it has been for us, at least so far! More soon…

USA TODAY (He is)

Wall Street Journal (He isn’t)

I guess it all depends on where you’re looking.

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Ronald McDonald in Thailand: do you see Jesus?

Here’s a few notes from the intercultural trainers workshop. It was a full-on week with a lot of teaching, group discussion, and application. Becka and I were busy with logistics and serving but we sat in the sessions as much as we could. (From a logistics point of view, the workshop felt a little last minute.But everything came together in the end, and no one died or got lost, so that’s a success in my books!) What stood out to me:

-We ended up with a group of 35 people, representing multiple organizations, from 15 or so different nations, including America, Australia, Canada, Korea, Zimbabwe, Mexico, Venezuela, and a number of European countries. The diversity of the group made the “intercultural” part of things very tangible!

-We had some brief sessions on the biblical foundation for culture. I won’t go into the details but it was very interesting. One thing that stuck out was a discussion on “Kingdom culture”: this popular belief encourages everyone to throw their culture into the melting pot and hope that out of that comes “Christian culture”. In reality, this merging of cultures takes on a predominantly Western/American form, especially in missions. This was contrasted with the biblical model of each culture being created and valued by God and each individually purposely place in a specific culture. Heaven will be multicultural; every language spoken on earth will be spoken in heaven.

- One of the major themes of the week was the importance of listening to each other’s stories. The miracle of Pentecost was not just a miracle of tongues (i.e. speaking), but also a miracle of hearing. There is a lot of conflict and hurt between cultures in missions, and a good deal of it is because we aren’t listening to what other cultures are saying. Even when we are listening (hopefully with the right attitude), we are hearing the wrong thing (this is about the practical skills needed to relate cross-culturally). For me, the highlight of the week was listening to people from different cultures tell their stories.

-Much of the teaching focused on the power dynamics that occur in multicultural teams. We talked about low and high power distance cultures, and the practical tools and understanding needed for mixed culture teams to be effective. It is so important to understand that high/low power distance cultures and high/low context cultures have very different approaches to leadership. Eric Law’s book The Wolf Shall Dwell with the Lamb was the focus for many of our discussions; it’s one of the better books on multicultural spirituality. Law discusses the importance of understanding that in a multicultural group some cultures are powerful and others are powerless. As followers of Christ we want to see each culture find its identity and voice, but this requires living in a cycle of death and resurrection. The powerful must become powerless so that the powerless may become powerful. But the now powerful-once-powerless can easily fall into the role of the oppressor, so the cycle must be repeated. In this way each culture is valued equally (ok, maybe you better read the book!). I know discussing power in the context of Christians working together may seem strange, but this is a huge issue. Without the right attitude and the skills to interact with different cultures, it is inevitable that one culture will dominate the other and this is when conflict and wounding occurs.

-We had a group of Koreans take part in the workshop (including one of the speakers), and one of the highlights of the week for me was hearing them share their experiences in mission. In the last ten years, Korea has emerged as a major mission sending nation. I meet Korean missionaries everywhere (seriously, I can’t think of a single place I’ve been where I haven’t met a Korean.) But this movement has not been without cultural challenges; Koreans have at times struggled to integrate into western multicultural teams/organizations, and other cultures have likewise struggled to work with Koreans. There’s been hurt on both sides. But it was so interesting to hear the Koreans share their perspective and some of the cultural reasons for why misunderstandings occur. We talked about “group culture” and Asian style of leadership among other things.

-I had a great conversation with a new Korean friend about open source mission. We started talking about blogging, online resources, generational differences in how information is accessed, etc. I went on my rant about how behind the world of mission is in utilizing the internet, thinking I was being original; he just nodded and proceeded to outline an open source model he had developed and submitted to leadership in Korea! We had a great chat about the possibilities and I left convinced that it will probably be the Koreans who will be the first to make this happen. As we ended the discussion, he gave me a pat on the back and a little smile and said, “Get a Mac”!

- As I listened to the stories of hurt and healing between cultures, a question that I’ve been struggling with for a long time resurfaced: What does it mean to be an American in mission? Americans have dominated global mission for the last fifty years. That doesn’t mean that mission hasn’t been birthed in other places; of course it has. But a good portion of the influence, money, and personnel has come from America. There are a number of reasons for this; one being that we have always been a pioneering people, and that combined with our global economic influence makes us vulnerable to thinking we know best. There’s been a lot of hurt and injustice but also a lot of good brought by the American mission movement. I wish I could identify myself with just the good and not take it personally, but here’s the reality, folks: the color of your skin and the letters on your passport will put you in a box, even in the world of mission. Honestly, it was pretty hard to listen to the stories of different cultures struggling to find a voice in a Christian world dominated by well-intentioned Americans/Europeans. As these nations take their place at the table, their voices have to be heard. And that requires listening. Not all that will be heard will be pleasant so it will take a lot of grace and forgiveness from all sides.

One encouraging story related to this: At one point during the workshop, as the American in me was sinking lower and lower while the stories were being told, a Mexican woman (a missionary to the Netherlands) spoke up and said, “Mexico has seen the worst of American missions. Wasted money, vacation “mission” trips, patronizing attitudes, token orphanages-you name it we’ve seen it all. But you know what? I was saved through one of these “bad” missionaries, and I wouldn’t be where I am today if it wasn’t for him. I love America like my own country, because they loved me enough to come and share the gospel. Now that I am a missionary myself, this is what I’ve learned: everyone makes mistakes. Every culture fails in some way, misrepresents Jesus in some way. But we need to get beyond this and see people’s hearts. Then we will see Jesus.

-Amsterdam is such a great city for this type of training. We did some historical walks through different ethnic quarters, visited a slavery monument, and gave the participants an opportunity to explore the city for themselves.

-I think the most amazing aspect of the workshop was the group dynamic that emerged as the week progressed. At the beginning of the week, some people expressed a sense of hopelessness toward working with other cultures. Too many hurts, too much misunderstanding, etc. However, as the week progressed, it was like a complete turnaround. As we listened to each other stories, it was impossible not to recognize both ourselves and the person of Jesus in the cultures around us. This created an atmosphere of recognition and unity: I may not understand you yet, but I see Jesus in you. Towards the end of the week, we had a time of worship where everyone brought something valuable from their culture (a song, prayer, dance, food, etc.); they explained it and asked the rest of the group to join them in worship. It was a great way to end the conference.

Wow, this week was a busy one.

We’ve been preparing for an Intercultural Trainers Workshop that will happen in a few weeks. Leaders from various organizations will be coming to receive training on issues of culture and mission. Our team at YWAM Amsterdam is hosting the training, and Becka and I are helping with the logistics. It’s been interesting because the resource team is scattered all over the planet, and we are the only ones actually in Amsterdam! So there have been emails flying all over and I’ve been learning the ropes of how everything works on the base here. I’ve been a little nervous about it since we are still new and all these leaders will be showing up in just a few weeks! But this week the “head honcho” came for a few days and we put together as much as we could, and thankfully things seem to be coming together nicely. I’m really excited about it; the speakers/organizers are all amazing people with A LOT of experience in issues of culture. I mean “written books on it” experience. So it should be good.

I think our year in Africa opened my eyes to the importance of this kind of training. We met so many western missionaries who were on the verge of calling it quits because of some basic cultural issues, and we also met many Africans who would be very happy if they did! It’s a big issue and with the rise of Christianity in the global south, it’s only going to get bigger. Most organizations, denominations, and agencies are finding that multicultural teams are becoming the norm, not the exception. This is certainly true in YWAM; 60% of our staff is non-western-including leadership. I’ve never been on a team that wasn’t multicultural. And let me tell you, without some basic understanding of how different cultures approach leadership, decision-making, authority, respect, power, food, relationship, clothing, family, etc; conflict is inevitable. Some very simple principles and training can go a long way in keeping teams on the field. Training like this. Ok just kidding-I don’t think Michael Scott will be making an appearance at the workshop!

In other news,”toot” as we’ve been calling him, turned five months. He’s been in fine form all week; we had to get our pictures take for immigration and this is the face he made:

mug shot

In his jammers:

toot in jammers